Privacy policy
Beter Mode ("us", "we" or "our") manages the www.betermode.nl website ("hereinafter referred to as the Service").
This page contains information about our policy regarding the collection, use, and disclosure of your personal data when you use our Service and the choices you have regarding that data.
We use your data to provide and improve the Service. When you use the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terminology used in this Privacy Policy has the same meaning as in our General Terms and Conditions, available at www.betermode.nl.
Definitions
Service
By Service, we mean the www.betermode.nl website managed by Beter Mode.
Usage Data
By Usage Data, we mean automatically collected data generated by the use of the Service or of the infrastructure of the Service itself (for example, the duration of a visit to a page). Usage Data
By usage data, we mean automatically collected data generated by the use of the Service or the infrastructure of the Service itself (for example, the duration of a visit to a page).
Cookies
Cookies are small information files that are stored on your device (computer or mobile device).
Data Controller
By data controller, we mean the natural or legal person who (alone, jointly, or in common with other persons) determines the purposes for which and the manner in which personal data are or will be processed.
Within the context of this Privacy Policy, we are a Data Controller of your Personal Data.
Data Processors (or Service Providers)
By Data Processors (or Service Providers), we mean any natural or legal person who processes the data on behalf of the Data Processor.
We may use the services of various Service Providers to process your data more efficiently.
Data Subject (or User)
The Data Subject is any living person who uses our Service and who is the subject of Personal Data.
Data Collection and Use
We collect various types of data for various purposes to provide our Service to you and to improve it.
Types of data collected
Personal Data
When you use our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact you or to identify you ("Personal Data"). This personally identifiable information may include, but is not limited to:
- Email address
- First and last name
- Phone number
- Address, province, postal code, city
- Cookies and Usage Data
We may use your Personal Data to contact you via newsletters, marketing or promotional material, and other information that may be of interest to you. You can indicate that you wish to receive only certain communications, or no communications at all, by clicking on the unsubscribe link or by following the instructions we send you in an email message.
Usage Data
We may also collect data regarding how the user accesses and uses the Service ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, pages you visited on our Service, the time and date of your visit, the time spent on those pages, unique device IDs, and other diagnostic data.
Tracking Cookie Data
We use cookies and similar tracking technologies to track activity on our Service and we store certain information.
Cookies are files containing a small amount of data that may include an anonymous unique ID. Cookies are sent from a website to your browser and stored on your device. Other tracking technologies such as beacons, tags, and scripts are also used to collect and track data and to improve and analyze our Service.
You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use all features of our Service.
Examples of cookies we use:
- We use Session cookies to manage our Service.
- We use Preference cookies to keep track of your preferences and various settings.
- We use Security cookies for security purposes.
Use of Data
Beter Mode uses the collected data for various purposes:
- To provide and maintain our Service
- To notify you of changes to our Service
- To offer you the opportunity to participate in the interactive features of our Service, if desired
- To provide customer support
- To collect analytical or valuable data that we can use to improve our Service
- To monitor the use of our Service
- To detect, prevent, and handle technical problems
- To provide you with news, special offers, and general information about our goods, services, and events that are similar to what you have purchased in the past or about which you have requested information, unless you have indicated that you do not wish to receive such information.
Legal Basis for the Processing of Personal Data under the General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), the legal basis of Beter Mode for the collection and use of personal data as described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. Beter Mode may use your Personal Data because:
- We need to enter into a contract with you
- You have given us consent
- The processing is in our legitimate interest and is not overridden by your rights
- To process payments
- In compliance with the law
Data Retention
Beter Mode retains your Personal Data only for as long as is necessary for the purposes stated in this Privacy Policy. We retain and use your Personal Data to the extent necessary to comply with our legal obligations (e.g. if we are required to retain your data in compliance with applicable law), to resolve disputes, and to apply our statutory agreements and policies.
Beter Mode also retains your Usage Data for internal analytical purposes. Usage Data is usually retained for a shorter period, unless this data is used to enhance security or improve the operation of our Service, or if we are legally required to retain this data for a longer period.
Data Transfer
Your data, including Personal Data, may be transferred to — and stored on — computers located outside the jurisdiction of your province, country, or other governmental authority where data protection laws may differ from the laws in your jurisdiction.
Please note that if you are located outside the Netherlands and you provide us with data, we will transfer this data, including Personal Data, to the Netherlands and process it there.
Your acceptance of this Privacy Policy followed by your submission of such data indicates that you consent to that transfer.
Beter Mode will take all reasonably necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy and that your Personal Data is never transferred to an organization or country if appropriate controls have not been put in place, including the security of your data and other personal data.
Disclosure of Data
Business Transaction
If Beter Mode is involved in a merger, acquisition, or sale of assets, your Personal Data may be transferred. We will notify you before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Disclosure for Law Enforcement Purposes
In certain circumstances, Beter Mode may be required to disclose your Personal Data if required by law or at the request of government authorities (e.g., a court or government body).
Legal Requirements
Beter Mode may disclose your Personal Data if it believes in good faith that such action is necessary:
- To comply with a legal obligation
- To protect and defend the rights and property of
Beter Mode - To prevent or investigate possible misconduct in connection with the Service
- To protect the personal safety of users of the Service or the public
- As protection against legal liability
Data Security
The security of your data is important to us, but please remember that no method of transmission over the internet or electronic storage method is 100% secure. Although we strive to apply commercially acceptable means to protect your Personal Data, we cannot guarantee absolute security.
Your data protection rights under the General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Beter Mode strives to take reasonable measures to enable you to correct, modify, delete, or restrict the use of your Personal Data.
If you wish to know what Personal Data we hold about you and if you wish to be removed from our systems, you can contact us.
In certain circumstances, you have the following data protection rights:
The right to access, update, or delete the information we hold about you. Where possible, you have access to your Personal Data and can update it or request its deletion directly in your account settings. If you are unable to perform these actions yourself, you can contact us for assistance.
The right to rectification. You have the right to have your information corrected if that information is inaccurate or incomplete.
The right to object. You have the right to object to the processing of your Personal Data.
The right to restriction. You have the right to request that we restrict the processing of your Personal Data.
The right to data portability. You have the right to receive a copy of the information we hold about you in a structured, machine-readable, and commonly used format.
The right to withdraw your consent. You also have the right to withdraw your consent at any time where Beter Mode processes your personal data based on your consent. Please note that we may ask you to verify your identity before we respond to such requests.
You have the right to lodge a complaint with the Data Protection Authority regarding our collection and use of your Personal Data. For more information, you can contact your local Data Protection Authority in the European Economic Area (EEA).
Service Providers
We may engage external companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform services within the context of our Service, or to assist us in analyzing how our Service is used.
These external parties only have access to your Personal Data to perform these tasks on our behalf and they may not disclose it to others or use it for other purposes.
Analytics
We may engage external Service Providers to monitor and analyze the use of our Service.
Google Analytics
Google Analytics is a web analytics service provided by Google that tracks and reports website traffic. Google uses the collected data to monitor and track the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the advertisements of its own advertising network.
You can indicate that you do not wish to make your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. This add-on ensures that the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) cannot share information with Google Analytics about your activities on the internet.
For more information about Google's privacy practices, please refer to the Google Privacy & Terms webpage: https://policies.google.com/privacy?hl=en
Behavioral Remarketing
Beter Mode uses remarketing services to offer you advertising on external websites after you have visited our Service. We and our external suppliers use cookies to select, optimize, and serve advertisements based on your previous visits to our Service.
Payments
We may provide paid products and/or services within the framework of the Service. In that case, we use external services for the processing of these payments (e.g., payment processors).
We will not store or collect your credit card information. That information is provided directly to our external payment processors, and their use of your personal data is governed by their Privacy Policy. These payment processors adhere to the PCI-DSS standards as managed by the PCI Security Standards Council, a joint initiative of brands such as Visa, MasterCard, American Express, and Discover. The PCI-DSS requirements help to ensure the secure handling of your payment data. The payment processors we work with are:
PayPal / Braintree
Their Privacy Policy is available at https://www.paypal.com/webapps/mpp/ua/privacy-full
Links to other sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party site. We strongly advise you to verify the Privacy Policy of every site you visit.
We have no control over and accept no liability regarding the content, privacy policy, or privacy practices of any third-party sites or services.
Children's Privacy
Our service is not directed at persons under the age of 18 ("Children").
We never knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you discover that your child has provided us with personal data, we ask you to contact us. If you determine that we have collected personal data from children without parental control verification, we will take the necessary steps to remove that information from our servers.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by publishing the new Privacy Policy on this page.
We will notify you via email and/or a clear notice on our Service before the changes take effect, and we will update the "effective date" stated at the top of this Privacy Policy.
We recommend that you check this Privacy Policy regularly for any changes. Changes to this Privacy Policy take effect at the moment they are published on this page.
Contact Us
If you have questions about this Privacy Policy, you can contact us at:
service@betermode.nl